F.A.Q

Sky Park Valet Parking hours of operation?
A Counter staff member is available to assist you from 04:30 am to 00:30am daily 7-days per week. Our operation is committed to covering all Confirmed flight bookings daily.

 

How do I make a booking?
All new customers are required to complete a FULL customer identification form either online or at our counter desk. You will then receive your personal customer ID which can be used to allocate all future bookings against your client profile.

 

What happens when I have completed my booking?
On completion of the booking we will send you an email & text confirming your booking details. Your booking confirmation will include directions on how to find your chosen car park plus procedures on what to do on arrival.

 

Are directions included with my booking?
On completion of the booking we will send you an email & text confirming your booking details. Your booking confirmation will include directions on how to find your chosen car park plus procedures on what to do on arrival.

 

Do my times provided have to be exact?
Incorrect drop-off and return times can affect the accuracy of our quotation. Your times will be rechecked at the car park upon your arrival.

 

What level of security is provided?
Our car parks and undercover storage facility are monitored 24 hrs a day, utilizing dedicated mobile patrol teams, cameras and electronic surveillance.

 

How can I contact you?
Simple, click here.

 

Where are you located?
Our parking operation is based less than 3 minutes from the Domestic Terminals at 472 Great Eastern Highway, Ascot (Cnr Fauntleroy Avenue). View location map